Privacy Policy

1. Introduction

This Privacy Policy explains how Provertu collects, uses, and protects the personal information of its users in connection with the use of its application, including through the contact form.

2. Collected Data

The information collected via the contact form includes:

  • Full name
  • Email address
  • Postal address (optional)
  • City
  • Phone number (and possibly a second number)
  • Message

This data is collected in order to assess the customer's eligibility for the offered services and to facilitate communication.

3. Purpose of Processing

The personal information is used exclusively for:

  • Verifying the requester's eligibility for the offered services.
  • Facilitating initial communication before service delivery.

4. Data Retention

Data is retained only for the duration necessary to manage the customer's file. No prolonged retention or marketing system (such as a CRM or email campaign) is implemented, and the information is not used for other purposes.

5. Sharing with Third Parties

Provertu uses third-party services for email delivery (Postmark) and for analyzing the use of the application (Google Analytics, Google Ads).

Postmark : Emails are sent via Postmark, which employs tracking techniques to measure engagement (openings, clicks) according to its standard settings.

Google Analytics & Google Ads : These tools collect statistical usage data (via cookies) to optimize the user experience and targeted advertising.

6. Consent and Legal Basis

By filling out the contact form and navigating the application, the user consents to the collection and processing of their personal data for the purposes described above. The collection is limited to the information strictly necessary to assess the service request.

7. Data Security

Provertu commits to implementing all reasonable security measures to protect personal data against loss, unauthorized access, or disclosure.

8. Your Rights

In accordance with applicable personal data protection laws, the user has the right to access, correct, and delete their data. For any request, please contact Provertu via the email address provided on the contact page.

9. Modifications

This Privacy Policy may be modified at any time. Any changes will be published on the application and, if necessary, notified to users.